1. Connecting your Controller via USB - Windows

Written By: Robert (and one other contributor)

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1. Connecting your Controller via USB - Windows

Difficulty

Easy

Steps

Introduction

Please read before proceeding to avoid damaging the controller and voiding your warranty

Avoid connecting the Controller via USB when you do not need to. (Except when instructed to in the guides)
Always unplug the WorkBee Power Supply before connecting the USB Cable.

Step 1 USB Connection

Do not follow this guide if you have the Ethernet version of the Controller. Please skip to this guide: 1. Connecting your Controller to a Network - Ethernet

Download the USB drivers for the Controller here and extract the files to a suitable location.

Do not follow this guide if you have the Ethernet version of the Controller. Please skip to this guide: 1. Connecting your Controller to a Network - Ethernet
Download the USB drivers for the Controller here and extract the files to a suitable location.
Connect the Controller to your PC with the USB cable provided. Do not connect the power supply at this stage.
Normally on windows it will automatically install default drivers, and get the device ready for use.
Either way open Device Manager by pressing Windows Key + R and type devmgmt.msc, or launch from the Start menu by typing "Device Manager".
If the default drivers were installed it will show as a COM port under the 'Ports (COM & LPT)' section.
If windows didn't automatically install the drivers look for any devices with a yellow triangle which would indicate that the driver is not installed. See Image 2
Either way we need to install the Controller Manufacturer Drivers. Right click on the device. Click Update/Install Driver and browse to the folder of the driver that was downloaded at the beginning of this step. Continue setup by clicking "Next" until the device driver has been installed.

Im having issues installing the duet drivers, windows automatically installed its own drivers when connecting the usb.

There are no yellow triangles indicating drivers not install but its com7 on my laptop.

I have tried updating and letting windows find the driver itself but that didn't work so I selected the driver file manually when opening the driver their is multiple 3d printer drivers a duet 3d motion control bossa & alligator.

when selecting duet 3d motion control (im guessing is the correct one) i get a blue screen a saying device ran into a problem and is restarting.

please help

Mark Whinfrey - Jan 14, 2023 Reply

Hi Mark,

Can you contact us on https://ooznest.co.uk/help/ please, we can help resolve your issue.

Thanks

Kimberley - Jan 16, 2023

Hi,

Have you installed the duet drivers successfully?

Robert - Jul 25, 2022 Reply

YAT says no serial com ports currently available

iandmcutandcarve@outlook.com - Jul 24, 2022 Reply

Step 2 Windows YAT

Open YAT and go to - File -> Close all terminals.

Download and Install YAT here.
Open YAT and go to - File -> Close all terminals.
Go to File -> New Terminal
Configure the correct COM port, changing the Bits per Second to 115200.
Once configured press OK to connect to your Controller.
If unsure of the COM port number, press Windows Key + R on your keyboard and type devmgmt.msc
Your Controller will be listed under Ports (COM & LPT) as USB Serial Device (COM#) or similar. Use COM# as the com port in YAT.

Should be File -> New Terminal rather than Open Terminal

Chris McMahon - Jul 3, 2022 Reply

Thanks, fixed.

Robert - Jul 4, 2022

Step 3 Check You Are Connected

After the COM port has been configured, type the command "M115" and press enter to send it to the Controller.

After the COM port has been configured, type the command "M115" and press enter to send it to the Controller.
YAT will return the firmware version being used confirming the connection to the Controller.
Leave the USB Cable plugged in and YAT open for the next guide.