Robert

Can I manually move the machine to a set point without using the jogging buttons?

Hi Marc, Thanks for your message. Have you got a WorkBee Z1+? If so, I think you are following the wrong guides. It is these here: Original WorkBee Z1+ Assembly Manual - V1.0

Hi, To diagnose this further we need the following pieces of information. - The G-Code file you are trying to send (Not the CAM file) - Go to Files > System. Open config-override.g and copy/paste the contents back to us Once we have these two pieces of information we can work out exactly what the issue is It would be best to email this to us Thanks

Hi Matthew, At the top of this page, it has the SD Card Images for each connection method: WorkBee Firmware Releases Aside from putting them files on it, there is nothing else you need to do. Thanks

Hi Zain, This is most likely a mechanical issue, I think the fixing on the X-Axis flexible coupler are not tight. Thanks

Hi Matthew, Thanks for your message, could be the SD Card, can you take it out, clear the socket and it of any dust, and reinsert it please?

Hi, I would advise changing the the Workbee working area back to 1270x1270mm. I would set you work zero, at machine coordinates 0,0 Then the Z-Axis just touching the surface of the material. In your CAM program, set your Work Zero to match this position. Then it should work. Thanks

Hi Martin, I think they could be 3 unrelated issues, that all happened to happen near one another. 1. I think the machine just lost power, may a small power cut? 2. Could be the flexible coupler, did you want to check the grub screws and clamping bolt are tight? 3. This is an odd one, I would advise checking all mechanical portions of the axis Thanks!

Hi, Does every line of code start with a G command? That is the main criteria of the Duet

Hi Stephne, We don't offer enclosures for sizes larger than 1000x1000mm, as it can be quite impractical. Accessing the back of the machine would require you to enter the enclosure. For enclosures larger than 1000x1000mm, doors on at least two sides would be necessary for proper access. If you're considering building a larger enclosure yourself, you might find our assembly manuals useful. They provide details on the parts needed for our standard-sized enclosures and can be viewed here: WorkBee Z1+ Enclosure Assembly Manual.

Hi Victor, Thanks for your message. We have never tried using an iPad before. If the settings are correct. Does the USB adaptor have crossover detection?

Hi Nick,

The Router Head has its own separate AC Supply, so you would need your own ESTOP of that if you required it.

Hi Nick

It is because on the DC because it is faster, safer and is more effective a power isolation, and any stored capacity energy in the PSU is stopped.

Hi Terry,

The files are not for Mac, they are for the Duet, if they have a mac folder inside, please ignore that.

Hi Julien,

Yes you would have the latest version installed.

Yes, but there is additional setup for it, see below:

- Turn off mains power to your WorkBee and plug it in via Ethernet to your home router or networked switch

- Connect via USB following this guide: 1. Connecting your Controller via USB - Windows (Ignore the first point where it says do not follow this guide if you have the Ethernet version of the Controller)

- Send the command: M552 S0 and wait 10 seconds

- Send the command: M552 S1 P0.0.0.0 and wait 30 seconds

- Send the command: M552

- It should come back with an IP Address the WorkBee is now connected under. Go to this IP Address in your web browser and bookmark it.

- In WorkBee Control go to Files > System and open config-network.g

- Find this line: M552 S1 P192.168.251.2 and change it to M552 S1 P<IP ADDRESS>

Change <IP ADDRESS> to the IP Address you are currently connected under.

- Save the file, do not restart.

- Unplug via USB and turn on mains power. It should reconnect under the new IP Address

Hi Gareth,

This is not ideal, contact us to replace them.

Only if you connect it to your home network, not directly to your computer

It is possible to connect the WorkBee to your home network using DHCP. Please follow these steps:

- Turn off mains power to your WorkBee and plug it in via Ethernet to your home router or networked switch

- Connect via USB following this guide: 1. Connecting your Controller via USB - Windows (Ignore the first point where it says do not follow this guide if you have the Ethernet version of the Controller)

- Send the command: M552 S0 and wait 10 seconds

- Send the command: M552 S1 P0.0.0.0 and wait 30 seconds

- Send the command: M552

- It should come back with an IP Address the WorkBee is now connected under. Go to this IP Address in your web browser and bookmark it.

- In WorkBee Control go to Files > System and open config-network.g

- Find this line: M552 S1 P192.168.251.2 and change it to M552 S1 P<IP ADDRESS>

Change <IP ADDRESS> to the IP Address you are currently connected under.

- Save the file, do not restart.

- Unplug via USB and turn on mains power. It should reconnect under t

You would need to connect the WorkBee to your network, we only cover connecting it direct to your computer

Hi Tom,

Is this a machine from new?

Thanks