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Ethernet connection lost following disconnection

This has been working for over 18 months.

I needed to disconnect the ethernet cable because of an un-related fault on the PC and have not been able to re-establish the ethernet connection.

I have tried swopping cables and using a different laptop. The ethernet settings on both machines are as previous and per the book.

I have used YAT which tells me the network is ready and confirms the ip address that I have always used.

I have tried connecting the network cable with power off and USB connected, but still can't find the web page.

Update (10/27/2023)

Thanks Robert Attaching screen shot (hopefully) Network Settings

Answered! View the answer I have this problem too

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Hi Chris,

Great to hear you got connected. Potentially now if you follow this guide: How To Update WorkBee Firmware V1.0.7 > V3.3.0-1.2

It will put you on our latest interface

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Hi Chris,

Thanks for picture, on your ethernet port settings, change the last number in the top row to a 1, then try again please.

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Hi Robert, thanks for the suggestion. That appears to have worked - I have a slightly different control panel view, but the machine is running. Any thoughts on the issue?

Thanks Chris

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Hi Chris,

Thanks for your message.

Can you send a picture of your Ethernet port settings to double check they have not changed?

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Thanks Robert, I have updated the question with the details

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Author avatar Chris Best will be eternally grateful.
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